Performance Indicators

Hospitality and Tourism

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The goal of customer relationship management (CRM) is to maximize the value and effectiveness of all opportunities that businesses have to connect with customers; provide outstanding service to customers; maximize customer satisfaction; attract and retain loyal customers; cultivate and maintain positive, profitable relationships with customers and develop individualized relationships with customers.

Customer Relations

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Discuss the nature of customer relationship management (SP)

DECA+ ACCEPTABLE USE POLICY
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